Better organisation of messages - a clear inbox for unread customer messages#174

An easy way to see unread messages from customers. Customer messages get lost win the notification messages and group messages. Being able to see unread messages would be very helpful.

This is an important improvement that we’ll be working on this year.

Can I check that you are aware of this toggle in your messages page? I assume that the issue is that you want to be able to mark them as read or unread (like a task list). Is that correct?

Hello everyone that has voted for better organisation of messages. I hope you will have seen the new Messages Page.

Improvements include:

• Notifications in the menu
• Sorted by last individual messages (not system messages)
• Mark as Read or Unread to handle your task list.

Enjoy and thanks for your votes! 🗳️